Privacy Policy
This Privacy Policy informs you about the nature, scope, and purpose of the processing of personal data on the website SpinLynx (accessible at spin-lynx.co). The protection of your personal data and compliance with applicable data protection regulations are our top priority.
Data Controller
The controller responsible for data processing within the meaning of applicable data protection laws is:
- Website: SpinLynx (spin-lynx.co).
- Contact Email: [email protected].
For questions, access requests, or other concerns regarding your data, you can contact our Data Protection Officer or our support team at any time using the email address provided above.
General Principles of Data Processing
2.1 Legal Bases for Processing
We generally process personal data of our users only to the extent necessary to provide a functional website as well as our content and services. Data processing is regularly carried out only with the user's consent or on the basis of legal permissions.
2.2 Storage Duration and Data Deletion
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if provided for by European or national legislators in regulations, laws, or other provisions to which the controller is subject.
Data Collection When Visiting Our Website
3.1 Server Log Files
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing device. The following data is collected:
- Information about the browser type and version used.
- The user's operating.
- The user's internet service.
- The user's IP.
- Date and time of.
- Websites from which the user's system reached our internet page (referrer).
- Websites accessed by the user's system via our.
The storage in log files is carried out to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems.
Registration and User Account
To use the services of SpinLynx to their full extent, creating a user account is required. As part of the registration process, the following data is collected:
- First and last name.
- Date of birth (to verify legal age).
- Residential address /.
- Email.
- Username and.
- Phone.
This data is used to process the use of the service and for account management.
Identity Verification and Prevention (KYC & AML)
In accordance with legal requirements for anti-money laundering (AML) and fraud prevention, we are required to verify your identity (Know Your Customer โ KYC).
5.1 Processed Documents
As part of identity verification, the following evidence may be requested:
- Copy of a valid photo ID (ID card, passport, or driver's licence).
- Proof of address (e.g, utility bill, bank statement not older than 3 months).
- Proof of ownership of the payment method used.
5.2 Responsible Gaming and Minor Protection
In accordance with Australian regulatory standards and responsible gaming guidelines, we process data to prevent gambling addiction and protect minors. This may include collaborating with self-exclusion frameworks and monitoring deposit limits.
Payment Processing
To process deposits and withdrawals, we work with various payment service providers. The transmission of data to these providers is strictly necessary for carrying out transactions.
6.1 Supported Payment Methods
Supported payment methods include, among others:
- Bank transfers (e.g, POLi, PayID).
- Credit and debit cards (Visa, Mastercard).
- E-wallets (e.g, MuchBetter, MiFinity, Jeton, Neteller, Skrill).
- Prepaid cards (e.g, Neosurf).
6.2 Transmission of Payment Data
During transactions, we transmit your payment data directly to the respective payment service provider. These providers process your data as independent controllers or processors in accordance with their own privacy policies.
Cookies and Tracking Technologies
Our website uses cookies. Cookies are text files stored in or by the internet browser on the user's computer system.
| Cookie Type | Purpose | Storage Duration | Legal Basis |
|---|---|---|---|
| Essential Cookies | Basic technical functions of the website (e.g, login status, session management) | End of session up to 1 year | Legitimate Interest |
| Functional Cookies | Storage of preferences (e.g, language selection) | Up to 1 year | Consent |
| Analytics Cookies | Statistical evaluation of usage for optimization | Up to 2 years | Consent |
| Marketing Cookies | Provision of personalized advertising and performance measurement | Up to 2 years | Consent |
You can restrict or completely disable the storage of cookies via your browser settings at any time. Cookies already saved can be deleted at any time. Disabling cookies may limit the functionality of this website.
Contact and Customer Service
When contacting us (e.g, via email at [email protected] or via a contact form), the user's details are processed to handle and process the contact request.
Rights of the Data Subject
As a data subject, you have the following rights:
- Right of access: You have the right to request confirmation as to whether personal data concerning you is being processed.
- Right to rectification: You have the right to request the immediate correction of inaccurate personal data concerning you.
- Right to erasure ("right to be forgotten"): You have the right to request the immediate deletion of personal data concerning you.
- Right to restriction of processing: You have the right to request the restriction of processing of your data.
- Right to data portability: You have the right to receive your provided data in a structured, common, and machine-readable format.
- Right to object: You have the right to object at any time to the processing of personal data concerning you based on your particular situation.
- Right to withdraw consent: You have the right to withdraw your data protection consent declaration at any time.
To exercise your rights, please contact us by email at [email protected].
Right to Lodge a Complaint with a Supervisory Authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of personal data concerning you violates data protection laws.
Responsible Gambling and Support Services
The protection of our players is close to our hearts. If you need support with your gaming behavior or have questions about self-exclusion, independent support organizations are available to you in Australia:
- Gambling Help Online: Offers free, confidential 24/7 support, counseling, and resources via telephone (1800 858 858) and online chat (gamblinghelponline.org.au).
- BetStop: The National Self-Exclusion Register for blocklisting from all Australian-licensed interactive wagering services (betstop.gov.au).
Data Security
When visiting our website, we use the widespread SSL (Secure Socket Layer) procedure in conjunction with the highest level of encryption supported by your browser. Our security measures are continuously improved in line with technological developments.
Up-to-date Status and Modification of This Privacy Policy
This privacy policy is currently valid. Due to the further development of our website or due to changed legal or official requirements, it may become necessary to modify this privacy policy. The current privacy policy can be accessed at any time on the website.
